Technical Communicators use a wide array of tools and resources in their every day work. Here are a collection of resources that our members have said they use regularly.


Email Lists and Forums

Online discussion lists are a great way for technical communication professionals to share ideas, ask for help, see what’s going on in the field, and network with like-minded people.

  • AusTechwriters List
    Australian Technical Writers is a free on-line open forum and announcement service for technical writers. When you post a message, your message is automatically sent to all those who subscribe to the forum. No messages are moderated.
  • FrameMaker List
    Contributors to the Framers list discuss issues regarding Adobe’s FrameMaker and FrameMaker+SGML software.
  • HDK Users Email List
    The HDK User Email list was set up in October 1995. It is a non-commercial, independent user email list for authors, developers, managers, system administrators and end users using Virtual Media and Republico products. It provides a forum for users to share problems, ideas and expertise and learn new techniques.
    LANTRA-L contributors discuss all issues regarding translation.
  • Mailing Lists for Technical Communicators
    Mailing Lists for Technical Communicators is an international list of mailing lists, etc. for technical writers. For more information, visit their website.
  • STC’s Technical Editing SIG Discussion Group (STCTESIG)
    Join the STC’s Technical Editing SIG Discussion Group (STCTESIG). Subscribe at their website <>.
    TECHWR-L List
    American equivalent of the AusTechwriter list.

Online Tools

A handy collection of websites that provide tools and information for technical communicators.

Web Design Resources

These websites provide information on every aspect of web content development and usability.

  • Contentious Amy Gahran’s news and musings on how we communicate in the online age.
  • Creative Good User experience blog. Focus on customer experience, user experience, human experience (previously known as Good Experience)
  • HTML Help The Web Design Group was founded to promote the creation of non-browser specific, non-resolution specific, creative and informative sites that are accessible to all users worldwide. To this end, the WDG offers material on a wide range of HTML related topics.
  • Information Management News The e-newsletter of the Center for Information-Development Management
  • Jakob Nielsen’s Alertbox Current issues in web usability. A bi-weekly column by Dr Jakob Nielson, principal, Norman Nielsen Group.
  • Jared Spool’s User Interface Engineering User Interface Engineering is a leading research, training, and consulting firm specialising in web site and product usability. Subscribe to UIE Tips, a free email newsletter containing research articles and UIE news.
  • Step Two Designs Intranets, content management and knowledge management consultancy. Website offers many excellent free articles.
  • W3Schools Online tutorials on all ‘webstuff’ – HTML, XML, CSS, server scripting, in fact, a little about everything!!